Last updated: 2026-11-01
If an analysis fails or lands in degraded mode, you are not charged and the retry is free.
A brief is a digital deliverable generated the moment you submit a URL, so completed briefs are generally non-refundable.
If your brief came back degraded and a retry did not produce a full brief, request a refund within 14 days via the contact page.
Unused credits roll over for 1 month. You can cancel anytime; credits remain usable until they expire.